Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect your information and maintain transparency in everything we do.
Our Commitment
At VibeCheck AI, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our sentiment analysis platform.
We believe that trust is the foundation of any successful AI platform, and we are dedicated to maintaining the highest standards of data protection and privacy compliance.
Information We Collect
Account Information
- • Name and email address
- • Company or organization details
- • Account preferences and settings
- • Payment information (processed securely)
Usage Data
- • Platform usage patterns
- • Feature interactions
- • Performance metrics
- • Error logs and diagnostics
How We Use Your Information
Service Provision
- • Provide sentiment analysis services
- • Process and analyze your data
- • Generate insights and reports
- • Maintain and improve our platform
Communication
- • Send service updates and notifications
- • Provide customer support
- • Share important policy changes
- • Respond to your inquiries
Data Security & Protection
Security Measures
- • End-to-end encryption for data in transit
- • AES-256 encryption for data at rest
- • Multi-factor authentication (MFA)
- • Regular security audits and penetration testing
- • SOC 2 Type II compliance
Access Controls
- • Role-based access control (RBAC)
- • Principle of least privilege
- • Session management and timeout
- • Audit logging for all data access
- • Secure API authentication
Data Sharing & Disclosure
We are committed to protecting your privacy and will never sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers
We may share data with trusted third-party service providers who assist us in operating our platform, such as cloud hosting, payment processing, and analytics services. All providers are bound by strict confidentiality agreements.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our legal rights, property, or safety, or that of our users or the public.
Data Retention & Deletion
Retention Period
- • Account data: While account is active
- • Usage data: 2 years for analytics
- • Payment data: 7 years for tax compliance
- • Support communications: 3 years
Your Rights
- • Request data deletion
- • Export your data
- • Correct inaccurate information
- • Opt-out of communications
- • Close your account
Contact Us
Questions About Our Privacy Policy?
If you have any questions about our privacy practices, data handling, or would like to exercise your privacy rights, we're here to help.
Policy Updates
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- • Notify you via email at least 30 days before changes take effect
- • Update the "Last updated" date at the top of this policy
- • Provide a summary of key changes
- • Give you the opportunity to review and accept changes